Empleo y prácticas

Empresas: Hotel Mandarin Oriental Ritz, Madrid
The Company Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most prestigious hotels and resorts. The Group now operates or has under development 41 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations. The Hotel Renowned Parisian designers Gilles & Boissier, have created a sophisticated residential design for the 100 rooms and 53 suites, including several one-of-a-kind specialty suites, featuring unique design elements inspired by the hotel’s historic connections to the city, Spanish culture and art. With a stunning and meticulous restoration that celebrates César Ritz’s pioneering spirit, a prestigious central location, five restaurants and bars overseen by one of Spain’s most celebrated chefs and exceptional leisure and wellness facilities, Mandarin Oriental Ritz, Madrid is set to become the city’s most luxurious hotel. Responsibilities Direct Jardín Management Team to achieve departmental goals and total guest satisfaction. Provide leadership, direction, and support to all outlet colleagues at any time, particularly during the operation hours Handle complaints and take immediate action for rectification Continuously monitor key performance metrics, identify areas for improvement, and propose effective solutions to optimize operational efficiency. Manage financial resources, contribute to budget planning, monitor costs, and ensure responsible financial management. Conduct monthly departmental meeting Observe the competition, current market and international trends, prices with the market and other new ideas Ensure that reservations are managed well within the outlet and seating capacities are effectively maximized To ensure that the highest quality of standards is met for service, cleanliness, and profitability. Job duties included training, supervising and scheduling staff, payroll, implementing new menus and promotions. Ensure that promotes and represent the company in every moment. If you’re enthusiastic to contribute in a fast-paced environment with F&B dynamics, please apply the post.
Requisitos : Requirements: -Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred. -Experience as Manager in a high-volume restaurant with highest levels of service is preferred. -Excellent leadership and personnel management skills. -Ability to understand guest needs and to deliver superior customer service. -Have good planning skills, recruitment, and interviewing skills for new colleagues. -Good financial acumen. -High computer skills including MS Office is preferred. -Ability to understand effective approaches of communication with different individuals. -Excellent attention to details and guest service attitude. -Service-oriented team player with excellent interpersonal skills. -Good command in Spanish & English, knowledge in other languages is required.

Empresas: Hotel Mandarin Oriental Ritz, Madrid
The Company Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most prestigious hotels and resorts. The Group now operates or has under development 41 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations. The Hotel Renowned Parisian designers Gilles & Boissier, have created a sophisticated residential design for the 100 rooms and 53 suites, including several one-of-a-kind specialty suites, featuring unique design elements inspired by the hotel’s historic connections to the city, Spanish culture and art. With a stunning and meticulous restoration that celebrates César Ritz’s pioneering spirit, a prestigious central location, five restaurants and bars overseen by one of Spain’s most celebrated chefs and exceptional leisure and wellness facilities, Mandarin Oriental Ritz, Madrid is set to become the city’s most luxurious hotel. Responsibilities Direct Palm Court Management Team to achieve departmental goals and total guest satisfaction. Provide leadership, direction, and support to all outlet colleagues at any time, particularly during the operation hours Handle complaints and take immediate action for rectification Continuously monitor key performance metrics, identify areas for improvement, and propose effective solutions to optimize operational efficiency. Manage financial resources, contribute to budget planning, monitor costs, and ensure responsible financial management. Conduct monthly departmental meeting Observe the competition, current market and international trends, prices with the market and other new ideas Ensure that reservations are managed well within the outlet and seating capacities are effectively maximized To ensure that the highest quality of standards is met for service, cleanliness, and profitability. Job duties included training, supervising and scheduling staff, payroll, implementing new menus and promotions. Ensure that promotes and represent the company in every moment. If you’re enthusiastic to contribute in a fast-paced environment with F&B dynamics, please apply the post.
Requisitos : Requirements: -Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred. -Experience as Manager in a high-volume restaurant with highest levels of service is preferred. -Excellent leadership and personnel management skills. -Ability to understand guest needs and to deliver superior customer service. -Have good planning skills, recruitment, and interviewing skills for new colleagues. -Good financial acumen. -High computer skills including MS Office is preferred. -Ability to understand effective approaches of communication with different individuals. -Excellent attention to details and guest service attitude. -Service-oriented team player with excellent interpersonal skills. -Good command in Spanish & English, knowledge in other languages is required.

Empresas: Hotel Mandarin Oriental Ritz, Madrid
We are looking for a Director of Residences to lead the preopening of the Mandarin Oriental Residences in Madrid opening in summer 2025. Set in the Spanish capital, in the heart of the prestigious Salamanca neighbourhood, Mandarin Oriental Residences, Madrid offers the ultimate city address. Featuring 38 spacious units, an exquisite penthouse, residents will enjoy a luxurious way of life with exquisite interiors, an indoor swimming pool, fitness and wellness centre, and lounge, and acclaimed Mandarin Oriental service. The Director, Residential Operations is primarily responsible for, but not limited to, the overall Residences operations and management of all pre and post-opening operations activities, including the continual enhancement and improvement of operations. The Director of Residences will be responsible to ensure compliance with, and completion of, all MOHG’s obligations relative to the applicable Residences Management Agreement, including management services reasonably required for the administration of the Condominium, its operation, and perhaps other legal entities, as well being the point person for managing all aspects of the Residences Association in accordance with local regulations. Th e Director of Residences will interface with Residence owners, Mandarin Oriental, Madrid support team on residential matters, including directly supervising all dedicated Residences staff, managing relationships with unit owners and ensuring the provision of superior service levels for all amenities and services offered. They may also work directly with MOHG functional specialists, including legal, finance, and operations, providing contract, budget and pre-opening expertise as it relates to their specific project. Governance of The Residences will eventually be undertaken through an Association elected by Residences owners. Day-to-day management of The Residences will be led by an on-site executive team who will oversee property operations, management activities and the delivery of services to the residents.
Requisitos : What are we looking for? -BA or BS degree or equivalent educational experience -5 years of relevant experience in luxury community management or luxury hotel management. Prior hotel or residential opening experience would be an advantage. I-n jurisdictions where MOHG is required to be licensed in order to perform our obligations under the Property Management Agreement the incumbent would work to obtain such a license -Excellent communication skills in all aspects: verbal, written and non-verbal. Fluency in Spanish is required, -Quality driven with a passion for excellence -Must possess excellent organisational and administrative skills, interpersonal skills and leadership skills